State Office Provider Mail Forwarding Terms & Conditions

Parties and Purpose

These State Office Provider Terms and Conditions (this “Agreement”) constitute the legal agreement between you (“you” or “Provider”) and Computershare Entity Solutions, Inc., a Delaware Corporation (“Computershare,” “our,” “we,” “Client”, or “us”) with respect to your provision of document intake and forwarding Services (as defined below) in support of Computershare’s registered agent business (collectively, your provision of these services is hereafter referred to as an “Order”).

Independent Contractor; No Agency

Provider is an independent contractor and not employee, agent, partner, joint venturer, or representative of Corporate Creations or Computershare Inc. Provider has no authority to bind Computershare or make legal determinations regarding entity status or validity of service. Provider’s role is limited to ministerial receipt and forwarding of Documents in accordance with this Agreement and Computershare’s written instructions.

1. Definitions

  • "Documents": means all service of process, legal documents, government notifications, and official communications received on behalf of entities for which Computershare or its affiliates act as Registered Agent.
  • “Service of Process”: means any summons, complaints, subpoenas, writs, or other legal process.
  • "Business Hours": means the hours between 9:00 AM and 5:00 PM, Monday through Friday, excluding federal holidays in Provider’s local time zone.
  • "Daily Package": means all Documents received during a business day and forwarded in accordance with this Agreement.
  • “Registered Address”: means the physical street address within the applicable state, approved in writing by Computershare Entity Solutions Inc., at which Provider is authorized under this Agreement to receive Service of Process and other Documents solely on behalf of entities for which Computershare Entity Solutions or its affiliates are designated as Registered Agent.

2. Scope of services

The Provider agrees to provide the following services (“Services”) through the agreed upon Third-Party Office:

  • Accept Documents addressed to Corporate Creations Network Inc., or United Agent Group Inc. (or “Company Name c/Corporate Creations Network Inc.” / “Company Name c/o United Agent Group Inc.”).
  • Prepare and forward a Daily Package to Computershare using our designated shipping method.
  • Maintain staffing availability during Business Hours to receive Documents.

3. Responsibilities and Obligations

Provider shall:

  • Maintain Staff during Business Hours.
  • Notify Computershare immediately of any unexpected office closures, staffing issues or delays in mail forwarding.
  • Ensure all personnel comply with the requirements outlined in this Agreement.
  • Accept the documents that arrive for entities represented by Computershare, under its registered agent names of Corporate Creations Network Inc. and United Agent Group Inc.
  • Maintain accurate intake logs for all documents that are hand-served to the office.
  • Submit a "Daily Package" containing all received Documents as specified below. All documents must be sent on the same day they are received.

Computershare reserves the right to modify intake, forwarding, or transmission methods upon notice including use of electronic platforms or alternate delivery locations. Additionally, Computershare may enact a business continuity plan, which will be communicated to the client in advance along with any necessary blank or updated shipping labels.

4. Service of Process Acceptance Requirements

4.1 Hand Delivered Service of Process

Provider shall:

  • Accept only documents referencing Corporate Creations Network Inc. or United Agent Group Inc. (or “Company Name c/o Corporate Creations Network Inc.” / “Company Name c/o United Agent Group Inc.”).
  • Reject personally served service of process if the entity being referenced does not exist on state records or has a registered agent other than United Agent Group Inc. or Corporate Creations Network Inc.
  • Upon receipt of any hand-delivered Documents:
    1. Attach the Computershare Service of Process Log to each personally served document and complete as follows:
    2. Enter the date the document was received.
    3. Enter the time the document was received.
    4. Enter the name of the individual who received the document.
  • Complete the Daily Intake Form for hand-delivered documents as follows:
    1. Enter the date the document was received.
    2. Enter the time the document was received.
    3. Enter the name of the process server/individual who served the document to your office.
    4. Enter the name of the entity/company being served.

4.2 Certified Mail and Regular Mail Handling:

  • Ensure that any Certified Mail received mentions Corporate Creations Network Inc. or United Agent Group Inc. (or “Company Name c/o Corporate Creations Network Inc.” / “Company Name c/o United Agent Group Inc.”).
  • Once validated, place Certified Mail in the provided envelope or box and send it by overnight delivery to the designated Computershare office location provided in our instructions.
  • All Regular Mail received for the day must be placed in the provided envelope or box and sent in the same day Daily Package to the designated Computershare office location provided in our instructions.

5. Document Handling, Retention, and Destruction

The Provider shall not retain, store, archive, scan, photograph, reproduce, transmit, backup or otherwise maintain any copies of Documents, in any form except solely as necessary to forward such documents in accordance with this Agreement. Immediately upon completion of forwarding and in no event later than the same business day, Provider shall securely destroy all residual copies, notes, images, or extracts of documents.

Provider shall ensure that all employees and agents with access to Documents are bound by written obligations consistent with this section. Upon reasonable request, Provider shall certify compliance and destruction in writing.

Unauthorized retention or failure to destroy Documents constitutes a material breach of this Agreement.

6. Operational Requirements and Mandatory Procedures

  • For hand-delivered documents, if unsure whether an entity is a client of United Agent Group Inc. or Corporate Creations Network Inc., check your local state entity search website. If uncertain, accept the document.
  • Update Computershare with any staff changes (hires, departures, etc.) and contact them if you need an updated authorization form for new staff members.
  • For any mail and/or personally served documents received after the Daily Package has been mailed at the end of the day, ensure these documents are sent in the next day's Daily Package.
  • In case of delays or errors affecting overnight shipments of the Daily Package, contact Computershare's designated point of contact immediately.
  • Computershare may require forwarding to alternate addresses, which are subject to change.

7. Notices, Escalation, and Operational Communications

Provider should promptly contact Computershare with any questions regarding procedures, requests for supplies, or changes in office personnel.

8. Change of Office Address

Provider (”Provider”) shall not change, relocate, or close the Registered Address without providing at least ninety (90) days’ prior written notice to Computershare Entity Solutions, Inc.

8.1 Relocation Costs and Obligations

If Provider is responsible for a change in the Registered Address during the service term or any renewal term, the Provider shall be solely responsible for all costs, fees, and expenses incurred by the Client because of such change. This includes, but is not limited to, governmental filing fees, notification costs, and any other expenses related to updating the Registered Address with relevant authorities, clients, and third parties. We reserve the right to deduct these amounts from any payments due to the Provider, or to invoice the Provider directly for reimbursement, payable within thirty (30) days of receipt.

8.2. Termination for Unapproved Relocation

Any relocation or closure of the Registered Address without notice required by this Section 7 to the Client shall constitute a material breach of this Agreement and may result in immediate termination of services, without prejudice to any other rights or remedies available to us.

9. Service Levels and Mandatory Performance Requirements

Provider agrees to the following:

  • Forward Documents within the same day of receipt.
  • Maintain a record using our Daily Intake Form and Service of Process Log of all received and forwarded Documents.

10. Compliance

Provider shall comply with all applicable state laws and regulations governing registered agent services and maintain a physical presence as required by law.

Computershare operates solely as a registered agent and does not act as a commercial mail receiving agency. Any forwarding under this Agreement is incidental to registered agent services and performed solely at Computershare’s direction. USPS Form 1583 is not required.

Provider shall implement reasonable administrative, technical, and physical safeguards to protect Documents. Provider shall notify Computershare within forty-eight (48) hours of any actual or suspected loss, unauthorized access, disclosure, or retention of Documents. Unauthorized retention is deemed a security incident.

11. Confidentiality

Provider shall keep all Documents and related information confidential and not disclose such except as required to perform the Services under this Agreement or as required by law.

12. Compensation

Computershare agrees to pay Provider an agreed annual fixed rate, payable quarterly via ACH unless otherwise agreed to in the Order Form. Provider acknowledges that Computershare reserves the right to negotiate service fees 90 days in advance of any renewal term if provided in writing by Provider. Service fees will be reviewed annually and adjusted as needed. Specific fees, terms, and any adjustments will be detailed in an Order Form provided by Computershare, which will be linked on our website and incorporated herein by reference.

13. Insurance Requirements

Provider shall maintain commercially reasonable general liability insurance, sufficient to cover risks arising from its services and shall provide proof of coverage upon request.

14. Force Majeure

Neither party shall be liable for any failure to perform due to unforeseen events beyond their control, such as natural disasters, war, acts of government in its sovereign or contractual capacity, acts of public enemy or terrorists, acts of civil or military authority, war, riots, civil strife, terrorism, blockades, sabotage, rationing, embargoes, epidemics, pandemics, outbreaks of infectious diseases or any other public health crisis, earthquakes, fire, flood, other natural disaster, quarantine or any other employee restrictions, power shortages or failures, utility or communication failure or delays, labor disputes, strikes, or shortages, supply shortages, equipment failures, or software malfunction.

15. Audit Rights

Computershare may audit Provider’s compliance with this Agreement upon reasonable notice. Audits may include review of logs, staffing, training, document handling, and retention practices. Provider shall cooperate fully. Material noncompliance requires remediation at Provider’s expense, and Corporate Creations may recover reasonable audit costs.

16. Subcontracting

Provider shall not subcontract services under this Agreement without prior written consent from Computershare.

17. Notice

All notices under this Agreement shall be delivered in writing to CESNetwork@computershare.com.

18. Indemnification

18.1 Provider Indemnification

Provider shall indemnify, defend, and hold harmless Computershare, their affiliates, and their respective officers, directors, employees, and agents from all claims, losses, damages, liabilities, penalties, costs, and expenses (including reasonable attorney’s fees) arising out of or relating to:

  1. Provider’s breach of this Agreement.
  2. Provider’s gross negligence or willful misconduct.
  3. Failure to properly accept, reject, log, forward, or timely transmit Documents or Service of Process.
  4. Violation of applicable law;
  5. Failure to comply with document handling, retention, or destruction obligations.

18.2. Computershare Indemnification

Computershare shall indemnify provider solely to the extent a third-party claim arises from Provider’s compliance with Computershare’s written instructions or materials, provided Provider complied with this Agreement and the claim did not result from Provider’s gross negligence, willful misconduct, or breach of this Agreement.

19. Term and Termination

This Agreement shall continue until terminated by either party with at least ninety (90) days' written notice. The Initial Term dates for this Agreement will be referenced in the accompanying Order Form. Either party may terminate for cause immediately upon breach of any material term.

Upon the effective date of termination, the Provider will cease to accept Documents (including mail (Certified or Regular)) or Service of Process on behalf of Corporate Creations or United Agent Group or their clients. All mail received after the effective date of termination must be returned to the sender. Any process server attempting to effectuate service with Provider should be rejected and informed that Corporate Creations and/or United Agent Group is no longer accepting service at the Provider's location.

If Provider fails to adhere to agreed service provisions, Computershare reserves the right to terminate this Agreement immediately and seek damages for any resulting losses.

20. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of New York.

21. Entire Agreement

This Agreement constitutes the entire agreement between parties regarding its subject matter and supersedes all prior oral or written agreements or understandings.

22. Modifications

Computershare may modify these terms of service from time to time by posting, at the link referenced in the Order, the revised Agreement.  Company is responsible for reviewing this Agreement periodically, and continued acceptance of the Services constitutes acknowledgment of and agreement to the terms of service in place at the start of the Renewal Term.

Last Updated: January 30, 2026